Network Connection

Checklist for your personal laptop and WIFI connection characteristics and constraints:
 

Prior to the beginning of the executive MBA CVO programme, you should read and complete information to guarantee that your connection to any of the digital applications or tools in use during your synchronous or asynchronous slots are enabled without any trouble due to the network you are going to use, either private or corporate.

These information will help us to define your needs if necessary. Thank you for your help.

IT Support

 

In case of question or incident contact the Audencia Support Team:

Office automation

Support bureautique

support-bureautique@audencia.com00 33 2 40 37 81 60

Digital apps or tools

Support LMS

support-lms@audencia.com00 33 2 40 37 81 97

FAQ

If you are having trouble with your internet connection, below you will find an overview of the problems you may encounter and solutions to resolve them.

Video uses, whether for videoconferencing or streaming viewing, are the most bandwidth-intensive. Consider sequencing your uses: if you keep your children at home, there is a great temptation to give them a cartoon while you videoconference. Problem: video streaming platforms (YouTube, Netflix, etc.) monopolize more bandwidth than most VPNs and can use mechanisms to, even in the event of congestion, seek to optimize bandwidth. As a result, if it has to share the speed with a video platform and the bandwidth is insufficient, then it is most often the VPN that will see its speed reduced and not the video platform.

Do you have the fiber? Most boxes have two independent Wi-Fi: you can set it to 2.4 GHz or 5 GHz. You have the possibility of dedicating a Wi-Fi to the video and another to the VPN (virtual private network) of your employer.
How to do ? In the settings of your box, give a different name to 2.4 GHz Wi-Fi and 5 GHz Wi-Fi, then ask the devices dedicated to video uses to connect to the first, and your work computer to connect to the second. Older devices can only connect to 2.4 GHz Wi-Fi.
WARNING Please note, some of the most recent boxes have the “Band steering” (or “smart Wi-Fi”) functionality. With this type of box, do not separate the Wi-Fi: the box takes care of it automatically. Do not hesitate to consult your carrier's support web pages.

Connect your computer directly to the box with an Ethernet cable.

If you do not have fixed internet access, or if you have a problem, an alternative solution is to use 4G on your smartphone, with the "connection sharing" function. All 4G compatible smartphones allow you to share their internet connection with a computer: the smartphone creates a Wi-Fi network (you can set a password to make sure you are the only user). You can then connect your computer to this Wi-Fi network.
Be careful, the video consumes a lot of data (from 1 to 4 GB per hour of video depending on the resolution), deducted from your mobile plan. VPN is less data intensive.

Your information

You are going to use a corporate network connection. Due your company cybersecurity rules and systems you should encounter difficulties we need to investigate together prior to the start of the executive MBA CVO programme.

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